Virtual Counseling Apps: What You Need to Know

In a field that relies on connection, not being in the same physical space feels contrary to all that we do as counselors. Many counselors are finding themselves in uncharted territory right now due to #stayathome measures implemented by the government to combat the spread of COVID-19.

How do we connect with our clients or students when we aren’t together?

Fortunately for us, it has never been easier to see one another in real-time without being in the same physical space. There is a myriad of methods to communicate now, but one seems to stand out from the crowd when considering telehealth.

Unlike Google Hangout, Zoom, FaceTime, Skype, or Microsoft Teams, is HIPAA approved and holds itself to a higher privacy standard than many other methods of communication. is easy to use, doesn’t require a download, and the best part, wait for it….it’s free.

The Department of Health and Human Services has recently loosened the requirements of HIPAA compliant methods for telehealth according to a recent statement, “Effective immediately, OCR will waive potential HIPAA penalties for good faith use of telehealth during the COVID-19 emergency.”

But now that you know you have a free choice that is HIPAA compliant, why wouldn’t you use it?

*Be sure to check district/company policies for specific boundaries related to your particular situation.